The original VideoJet driver had no Communication or Status checks of the printer operation, SCN 3955 and SCN 4093.

Rondo recently asked for them to be added to ensure printer reliability. They appear to be functioning correctly on all of their VideoJet printers.

Another customer has recently updated and these test are now randomly failing on their printers. We believe that these random errors are actual occurrences of the printer system failing to respond appropriately, most likely due to incorrect installation practices or localized interference. The addition of the tests are now catching these issues as intended. However, customers don't see it that way.

Because these issues weren't caught from the beginning, they want us to help resolve them. On this old driver we are going to disable the test by default and allow them to turn the tests ON if they choose.

The new setup is called "Status and Communication Tests" the setting defaults to No, which disables the tests. This default value minimizes the number of potential phone calls after an update.

The only reason we are adding this setting is because we haven't had these tests from the start so that each of the installation of the printer was tested. In addition, this setup is only available on the VideoJet driver. It is the only driver that has had the tests added after a long period of release. All new drivers will have the tests by default, with no way to turn them off.