Our driver communication methods never used to return an error for a missing printer response, as long as communication with the x370 was succesful.

SCN 4139 added an error if the printer failed to respond.

Through a lot of digging through code and the VideoJet ESI protocol it has been discovered that the printer, using todays driver, will very rarely respond to a new print message, which was now getting interpreted as an error.

"SCN 4152 - Selective Disable of VideoJet Communication and Status Checks" was supposed to prevent communication errors with the printer from halting the line (keep the driver working as it had before the addition of the communication and status checks) but it failed to consider the new error that had been added.

This issue has now been addressed. When the Communication and Status Checks are off, a communication timeout with the printer will be ignored. Communication errors with the x370 will still halt the line as they did prior to the addition of the setup parameter.